Our products are best used by the date shown. Following the recommended "use by" month and year, there is a series of letters and numbers. These indicate the plant of production, date of manufacture, shift, line and time produced. This is followed by the four-digit product code.

We guarantee our pet foods to be fresh up to the "use by" date (end of month) on the packaging.

Store food in a cool, dry area out of direct sunlight. Dry product should be stored in the original bag and kept between 0 and 25°C. Canned products should be kept between 10 - 40°C; once opened, canned products should be covered and refrigerated between 4 - 7°C for up to seven days.

Special considerations:

• Hill's Prescription Diet Canine/Feline a/d should be covered and refrigerated for no longer than 36 hours
• Hill's Prescription Diet Canine n/d should be covered and refrigerated for no longer than two days
• Hill's Prescription Diet Canine j/d should be covered and refrigerated for no longer than five days

Feeding guides should be used as a starting point only. Food amounts must be adjusted to an animal's individual needs. For more information about how much to feed your pet, select a product and review our online product reference.

Please contact our Hill’s Veterinary Consultation Service on 01483 464 641 (UK) or 1800 626 002 (Ireland) for further detail.

Please contact our Hill’s Veterinary Consultation Service on 01483 464 641 (UK) or 1800 626 002 (Ireland) for further detail.

Prescription Diet Canine Metabolic treats contain 9.4 kcal per treat, and Prescription Diet Canine Hypoallergenic Treats contain 5.8 per treat.

Prescription Diet Feline Metabolic treats contain 1.19 kcal per treat.

If you’re interested in working for Hill’s please contact our Vet Customer Service Team on 01483 464 641 (UK) or 1800 626 002 (Ireland) from 9am - 4pm, Monday to Friday for further details on how to apply.

No, this free service is only for veterinarians and staff. Your clients can receive customer help on Hill's products on 0800 282438 (UK) or 1800 626 002 (Ireland) from 9am - 4pm, Monday to Friday.

Hill’s offers a FREE Veterinary Consultation Service on 01483 464 641 (UK) or 1800 626 002 (Ireland).

Please contact your Hill’s Sales representative.

The Healthy Weight Protocol online tool can help you calculate the correct target weight for an overweight or obese pet to help you calculate a proper weight-loss feeding amount.

All Hill’s pet foods are 100% guaranteed or your money back, so you can use any size bag as a sample and return it to Hill’s (at no cost to you) if the client returns the bag.

There should be an address printed on each coupon to give you information about where to mail it to be reimbursed. When submitting coupons, it’s best to provide your clinic’s full contact information including clinic name, address, and phone number, in case there are any questions.

The Minnesota Urolith Center provides free analysis for uroliths. To complete your sample submission, please got to www.urolithcenter.org . Full step by steps instructions can be found here

Please visit the Hill’s™ online key for up to date information on our products.

The tool is found here: www.HillsQuickReco.co.il/. If you navigate to this site on a mobile device, you can also download the app and use it to calculate pets’ ideal weights.

Your password for the Healthy Weight Protocol tool is the same as your www.HillsVet.co.il password; you can reset your password here